Services

Pet Baths:  $30 – $50

• Bathing your pet in your home
• Fee will be based on the size and breed of your pet

Key Pick Up:  $15

• Key pick up and return outside of Introduction (if you don’t want us to keep in our lock box)

Client Lockout:  $75

• If we have your key in our lockbox, call us if you’re locked out of your house, and we’ll come to the rescue.

Last Minute Fees:  $30 – $60

• • • • Less than 48-hour notice, existing clients:  $30 additional
      • Less than 72-hour notice, new clients:  $60 additional
      • A lot of staff time is spent planning and scheduling the hundreds of pet visits we conduct weekly. Last-minute booking often means a significant revision to schedules that have been in place for some time, collecting information in a few hours that we would generally need days to assemble, and communicating all those changes to the staff affected.
      • Fees are usually doubled during our holiday periods.

Cancellation Fees:  percentage of appointment

• • • • 24-72 hours’ notice is 50%
      • Less than 24 hours is 100%
      • Canceling your appointment means that the sitter doesn’t need to come to your house, but the time to prepare for your appointment has already taken place, and additional time will be necessary to readjust schedules and communicate to the staff affected. Booking your appointment without sufficient notice also incurs time spent.  Please understand that we are not trying to nickel and dime anyone, just to receive compensation for work performed.
      • Notice time is different during holiday periods:  3 to 7 days’ notice is 50%, and less than 3 days’ notice the fee is 100%

Holiday Fee:  $10 per visit

• We are here to make sure your pets receive the best possible care while you travel to spend holiday time with your family. Doing that requires more than the usual from our sitters, who will miss time in these special seasons with their own families.  We believe that the extra compensation is appropriate in the circumstances.
• Holiday fees are assessed during the busy times of the year, which align with the Conroe ISD school year calendar: Labor Day weekend (including Friday), Thanksgiving week (10 days beginning the Friday before to the Sunday after), Christmas and New Year’s (approximately 12/19-1/7, contact us for actual dates), Valentine’s Day (night), Easter weekend (including Good Friday) and Memorial Day weekend (including Friday)
• Fees also apply on Mother’s Day,  Father’s Day, and July 4th (3rd, 4th, 5th)
• Spring Break is not charged holiday fees but because of the high volume of requests, it is treated like a holiday in accordance with holiday cancellation policies

Additional Information

• • We require no less than twice-a-day visits for dogs and every day for cats
  • Prices are subject to change and according to different circumstances or situations
  • We ask that our clients give us at least 2 days’ notice prior to the date of service. However, we will fit in clients according to schedule availability. Before we watch your furry friend, we ask that he or she have the appropriate vaccinations, be spayed or neutered, and have ID tags attached. These measures help to ensure the safety of your pet, us, and the people around us.

Payment by credit card and ACH. For security reasons, we do not accept cash or checks.  We accept Visa, Mastercard, Discover, and American Express. All fees are paid in advance of service.